Ausgezeichnet: DocFinder Patients’ Choice Award 2013
90.000 Patientenbewertungen auf dem Ärzteportal DocFinder waren die Grundlage für den Patients’ Choice Award 2013. Wir dürfen verkünden: Unsere Patienten wählten uns auf Platz 1 in der Kategorie beliebteste österreichische Augenärzte.
Neben kompetenter Beratung und der bestmöglichen Behandlung, ist uns vor allem die herzliche Patientenbetreuung ein großes Anliegen. In unserer EyeLaser Augenlaser Praxis in Wien bemühen wir uns, all unseren Patienten ein Gefühl von Sicherheit zu vermitteln. Wir wissen, dass eine Behandlung manchmal Ängste auslösen kann – diese wollen wir unseren Patienten nehmen. Das beginnt schon bei der Begrüßung durch unsere freundlichen Mitarbeiter und den Aufenthalt in unserer Augenlaser-Praxis, bei der wir auf den Wohlfühl-Faktor setzen.
Spezialist für Augenheilkunde und Optometerie
Sein Studium absolvierte Dr. Victor Derhartunian an der Universität Wien, seine Fachausbildung in den Bereichen Augenheilkunde und Optometerie an den renommierten Universitätsaugenkliniken in Erlangen und Frankfurt am Main sowie ein Jahr in Großbritannien. Er ist stets darauf bedacht, sich weiterzubilden und nur von den Experten seines Faches zu lernen, um so jederzeit alle nötigen Informationen zur Verfügung zu stellen und alle Kunden persönlich zu beraten. Das spüren auch die Patienten: „Das erste Screening und die anschließende Besprechung waren kostenlos. Innerhalb dieses Gespräches konnte mir der Herr Dr. schon sehr genau erklären, was bei mir im Bereich des Möglichen ist, welche Behandlungsmethoden in Frage kommen. Er hat mir den Behandlungsraum und den Laser gezeigt und alles genau erklärt“, so ein Kommentar auf DocFinder.
Das sagen unsere Patienten
102 Bewertungen und 98 Berichte stellten unsere Patienten und Patientinnen schon auf die Ärzte-Bewertungsplattform DocFinder. Nicht nur in der formellen Bewertung konnten wir 100% Zufriedenheit erreichen, vor allem die persönlichen Kommentare und Erfahrungen freuen uns sehr. So schreibt ein Nutzer zum Beispiel: „Dr. Derhartunian konnte mir im Vorhinein alles bestens verständlich erklären, hat mich über die Risiken aufgeklärt und war auch nach der OP immer für Fragen erreichbar – wenn ich einfach sicher gehen wollte.“ Wir freuen uns vor allem, dass unser Anspruch, unseren Patienten ein gutes Gefühl zu geben, gut ankommt: „Wartezeit war so gut wie nicht vorhanden, hier wurde auch immer ein Kaffee serviert oder auch ein Glas Sekt auf Wunsch. Die Empfangsdame als auch der Arzt sind sehr freundlich und auch äußerst hilfsbereit“, schreibt ein anderer Bewerter. Ein weiterer empfiehlt: „Die Femto-Lasik verlief ohne Komplikationen, ich hatte keine Schmerzen und konnte schon am nächsten Tag perfekt sehen. Ich empfehle jedem, der mit dem Gedanken spielt seine Fehlsichtigkeit korrigieren zu lassen, Dr. Derhartunian auzusuchen.“
Wir freuen uns sehr über das Vertrauen und das Feedback unserer Patienten und Patientinnen. Vielen Dank!
Docfinder: Die beliebtesten Augenärzte 2013
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What our patients say…
Two things that absolutely convinced me here: the surgery result and how they handled me perfectly. Very friendly reception, top professional medical information before, during and after the surgery. Dr Derhartunian approaches the patient, listens carefully to what the patient expects and outlines the procedure and the effects of the surgery perfectly. To be able to live without glasses after 40 years is a gift.
My thanks to Dr Derhartunian!
T.WI was very nervous before arriving at the clinic. Then, when I had a few words with the doctor, I knew it was the right decision to come here! The long journey was worth it. I was very satisfied with the preliminary examination and the detailed explanations that the doctor kept giving me during the examination. He also told me every move during the O.P. I always had the feeling that I was in very good hands. It was one of the best decisions I made.
DocFinder UserI wore glasses for 32 years because of severe myopia. Most recently, I also had presbyopia. I had been thinking about having my eyes lasered for a while. But everything that has to do with my eyes is fraught with fear for me. The consultation at EyeLaser was very professional. The procedure itself only took a few minutes. After three days, I could have gone back to work, but I allowed myself a week’s holiday.
Since then, I have enjoyed life without visual aids. I don’t even need reading glasses. I am finally free of glasses after 32 years.
Thank you, Dr Derhartunian and his team!
DocFinder UserI had laser surgery with Dr Derhartunian and his team back in 2013. I still think it was one of the best decisions I ever made: I still have perfect vision and no other problems with my eyes! Dr Derhartunian holds free information evenings in person, which is the perfect opportunity to ask questions about the operation. He is sympathetic and answered all questions competently and, above all, in an understandable way. I can recommend the operation. It is definitely worth the money!
S.WThe surgery took 15 minutes for both eyes and was totally painless. Dr Derhartunian explained step-by-step which took away the nervousness. I had no pain or problems after the operation either. The surgery was on Friday, and I went back to work (computer work) on Monday. Exactly one month after the operation, I had a check-up. Again, this examination was carried out very accurately. I am 100% satisfied.
DocFinder UserThe entire team is friendly, competent and very well organized. My quality of life without lenses and glassed has increased significantly. I would do it again and definitely recommend it.
DocFinder UserNot wearing glasses after 43 years is a gift! The team around Dr Derhartunian has by far exceeded all my expectations! 6 diopters of short-sightedness and 3 diopters of long-sightedness gone in 7 minutes! Simply gone! Pain? NONE! The operation in itself is no more than a visit to the dentist, the next day, I was able to drive myself to the follow-up check-up, WITHOUT GLASSES!!!!!!!!
DocFinder UserThanks to the two doctors’ first-class preparation and surgery, the surgery situation was well tolerable even for a patient with anxiety. The three follow-up visits were thorough and informative and gave me the chance to ask any questions. It was always possible to ask about any problems (which were not problems at all!).Conclusion: absolutely recommendable clinic and many thanks to all involved!
H. F.The operation was short and painless.
Even after the operation, I had no pain or other impairments. The entire team is extremely friendly and helpful. Since I am completely satisfied with the result, I can only recommend EyeLaser.
DocFinder UserNew lease of life!I “only” wanted to have my eyes lasered to get away from glasses, but then I was diagnosed with cataracts. It was a shock for me, but Dr Derhartunian calmed me down and gave me great information about the situation. After 50 minutes, everything was done. I had new lenses implanted, which corrected my prescription. 2nd check-up after one week: visual performance 150 %!!!!! And that after 35 years of glasses with almost 7 dioptres – and now no more glasses!!! I can only recommend it to everyone; I was also very scared, but completely needlessly. During the operation, I never had any pain, only a short feeling of pressure when the lens was inserted and brought into position. So don’t hesitate to go to the two specialists; it’s a new way of life. Have the courage!
DocFinder UserThe doc is super friendly, very professional and really tip-top.
I was able to see very well 4 hours after the procedure. I was a little light-sensitive for a few days, which I was made aware of in advance. I am very pleased. The only annoying thing is that I didn’t do it earlier.
DocFinder UserVery satisfied with the services of the practice.Both assessments and organisation went smoothly, very short waiting times, reception and premises, everything top. But even better than the organisation was personal care. No questions remained unanswered. Dr Derhartunian took lots of time for personal conversation. There was no feeling of time pressure. Professional, competent, courteous. Keep it up! I definitely recommend the practice and Dr. Derhartunian!
A. N.My quality of life has increased immensely after the laser, despite “not that many diopters”.
A big THANK YOU for that! I can only warmly recommend the clinic.
DocFinder UserI’ve been wearing glasses for 40 years, and I don’t regret taking this step much earlier.
I had no problem with the healing process and have been enjoying my life without glasses ever since.
DocFinder UserIt was the best decision of my life.
After laser eye surgery, my ametropia was completely eliminated, and I was able to see everything razor-sharp the day after the operation. The doctor and his entire team are super nice and professional.
DocFinder UserEveryone who is thinking about having their eyes lasered should come here!
I have been seeing PERFECT since then and am extremely satisfied with the result. Highly recommended and personally regret not having done it earlier. A completely different attitude towards life of not having to wear glasses anymore.
DocFinder UserThe whole team is warm, competent and helpful.Have already had both eyes operated on and multifocal lenses fitted. I am very happy with it.
G. SPerfect and competent careI felt very competently advised and comfortable from the first contact. During the preliminary examination, the doctor detected an undiscovered allergy. Another ophthalmologist had previously diagnosed this as extremely dry eyes – thank you very much for that. During the surgery, Dr Derhartunian was very empathetic and explained every step, which helped me get my nervousness under control. Thank you very much for the nice and competent care! I can recommend the Eyelaser practice 100%.
DocFinder UserWe have replaced the images of real patients who provided these testimonials to protect their privacy.
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